Client Reviews and Testimonials
At Columbia Roofing, Inc., we believe that the satisfaction of our clients speaks volumes about the quality of our work and the professionalism of our service. Over the years, we have been fortunate to receive feedback from homeowners and business owners alike, who have experienced first-hand the dedication and expertise Columbia Roofing, Inc. brings to every project.
This page is dedicated to sharing the experiences of our clients. We believe in transparency and honesty, and as such, we encourage all clients to provide us with their feedback. It’s through your reviews that we continue to improve and refine our services, ensuring that we meet and exceed your expectations.
Real Client Feedback
Please Note: The reviews presented on this page are directly from clients who have utilized our services for their roofing needs. Each review reflects the personal experience and opinion of the individual client.
As we continue to collect and receive feedback from our clients, we will update this page accordingly. We believe in the power of word-of-mouth and the value of client testimonials in helping future clients make informed decisions about their roofing projects.
How to Leave a Review
If you’re a past client of Columbia Roofing, Inc. and would like to share your experience, we would love to hear from you. Feedback can be submitted directly to our team via email at columbia.roofing@hotmail.com, or through any of the major review platforms. Your insights not only help us grow but also assist other homeowners and business owners in choosing the right roofing partner for their needs.
Columbia Roofing replaced the roof on my home following heavy damage, the result of a windstorm in the Tri-Cities. I am confident the “high wind rating” shingles used on the project will provide peace of mind when the wind inevitably comes again. The job was completed on-time, and the daily clean-up was as it should be. And the roof looks great. Again, as it should. But what really separated Columbia Roofing from the others was their value proposition, to include highly effective communication: communication during the bid process as well as during the project, and now, after completion. They were always in contact. “JP” was never more than a text or phone call away and followed through on all his promises. I did a LOT of research about roofing materials and installation. Columbia Roofing made sure ALL my questions were answered. I was always left to feel like I was their most important customer. Columbia Roofing was not the lowest bidder on my project, nor were they the highest. They provided real value.
We recently purchased a new home. The old roof had some issues and was reaching 30 years old. We were advised by our neighbor, who builds homes, that Columbia Roofing is one of the best roofers in the area. They came out and advised we replace the roof instead of trying to patch the problem areas. At most, we would only get by a few more years and still need a new roof. Our communication with Ignacio and Eddie was great. We were amazed at how quickly they were able to install the roof. We have a large house with a steep pitch. The old roof was removed and the new roof installed in only a few days. They paid attention to small details like keeping the area around the house clean. They used a magnet to pick up the old nails daily. Our new roof looks great. We are happy with how well it turned out.
This company is very professional and great to work with. They clean up their mess and pay attention to detail. I would recommend them to anyone that needs a roof done. Eddie is a great representative and does what ever he can to make your experience a great one. Thank you guys for getting my roof done in two days and beating the weather.
Columbia Roofing did a fantastic Job replacing the roof on my home in Walla Walla. Moreover, they finished the estimate and had my project on the schedule faster than any of their competitors in SE Washington. The office staff was highly responsive and the roofing team was courteous and hardworking. I highly recommend Columbia Roofing!
I had a tile blow off. My insurance did an inspection but I didn't feel like it was very thorough. I reached out to Columbia Roofing and chatted with Eddie. He came out, took some pics, said he could replace the tile but also had some pics of some raised nails and a crack in a vent shroud. We talked through what I could afford to do and what we might need to do later and worked out a plan. He is fantastic and I can't recommend him strongly enough. My small issues are fixed and he is now saved in my phone as my roof guy.
Our Commitment to Excellence
We deeply value the trust our clients place in us for their roofing projects, and we strive to honor that trust by providing the highest quality service. Our commitment to excellence is unwavering, and it is this commitment that drives us to achieve outstanding results for every client, on every project. The feedback and reviews we receive are a crucial part of how we measure our success and our areas for improvement.
For those considering Columbia Roofing, Inc. for their next project, we invite you to read through the experiences shared by our clients. And for our past clients, we thank you for choosing Columbia Roofing, Inc. and look forward to hearing about your experience.
If you have any questions, or if you’d like to learn more about our services, please don’t hesitate to contact us. Together, let’s make your roofing project a resounding success.